Frequently Asked Questions


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  • For residential home loans, rest assured, there are no fees on your end as our compensation comes directly from the lenders. However, with commercial or business loans, any potential brokerage fee is transparently discussed and agreed upon upfront, ensuring full clarity before proceeding with the transaction.

  • For residential home loans, we receive commission from the lender post-settlement, as disclosed in our compliance documentation. This fee reflects the work we undertake in assessing, arranging, and managing the loan, without impacting the borrower's negotiated rate.

    For commercial or business loans, our fee is agreed upon and disclosed before settlement and is typically deducted from the loan proceeds.

  • Connect with our team of skilled brokers today! With their expertise, they'll seamlessly navigate you through every stage, ensuring you secure the most straightforward and competitive loan solution tailored to your needs.

  • With offices in Noosa, Bondi, Melbourne, and Cottesloe, we cater to clients across Australia, including expats and foreign residents seeking property purchase or refinancing solutions within the country.

  • While expedited approval can be secured in some instances within hours, typical assessment timeframes range from a few days to a few weeks depending on the lender. For an accurate assessment of your situation and approval timeframe, please reach out to us. We're here to provide personalized assistance tailored to your needs.

  • We collaborate with a wide range of lenders, including major banks, secondary and tertiary institutions, private funders, and credit syndicates. This broad network allows us to find the right financing solution for you, no matter your circumstances.

  • Absolutely! At Gray Finance, we pride ourselves on our innovative approach to securing the most competitive products tailored to meet each client's objectives and funding needs.